We recently opened our 65th North American training facility near DC

Napolean said an army marches on its stomach. Taken literally, military personnel need to eat well to perform well. But, what Napoleon was really getting at was the importance of the supply line: the logistics of getting food, clothes, and spare parts to the frontline. It can decide a battle. The adage holds true today as we battle our competitors for customers. In our case, we need well-trained managers and stylists to draw customers, to provide quality haircare service, and to create loyal repeat business. When it comes to...

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I’m a Cheerleader for Great Clips University

We recently opened the doors to Great Clips University (GCU), our online learning center, and I’ve been doing somersaults ever since. GCU is a virtual campus of courses that franchise owners and managers can access at their convenience in the comfort of their own homes as part of their orientation and on-going training. A university that comes to you and reduces travel time and expenses deserves a salute. The course catalog includes more than 60 classes covering a wide range of topics. There are eight courses specifically...

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